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Is there anything I should know about pet ownership in Rowlett?

If you are a pet owner, you must register your pet with the City of Rowlett.  You have thirty days...

What is the main phone number for the Police department?

The main phone number for the Police department is 972-412-6200.

Do Rowlett citizens have landfill access?

Rowlett residents are allowed to dispose of debris, without charge, twice within a calendar year at...

What do I do if I think my water bill is wrong?

If you suspect your water bill is wrong, please follow these simple steps: Look at the Service...

How can I begin water service?

STARTING UTILITY SERVICE to begin service, customers must submit an application along with a copy of...

Where does the City of Rowlett’s water come from?

Drinking water for the City of Rowlett comes primarily from Lake Lavon; but also from Lake Texoma...

Can I adopt a stray animal from the Animal Shelter?

Yes, individuals wishing to adopt an animal from the Rowlett Animal Shelter may visit the shelter to...

Why has my water consumption increased?

The actual amount of water each customer uses is highly dependent upon personal needs.  It is...

What is the City's policy regarding leaks on a customer's property?

Generally, leaks are the responsibility of the property owner, both in terms of the cost of repairs...

Does the Library have WiFi (Wireless Internet Connection)?

Yes, you can bring your laptop to the Library and use our wireless connection to the Internet....



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